How it works
From first contact to job done in three straightforward steps. No chasing, no surprises.
Tell us the job
Call us, email, or fill in the online form. Describe what needs doing, where the property is, and when suits you. It takes two minutes.
We cover Eltham SE9 and Blackheath SE3. If you are not sure whether your job is in our area, just ask.
We confirm the price and book
We send you a fixed price by return. No call-out fee, no hidden extras. Once you approve, we assign a vetted, insured local plumber and confirm the appointment.
For tenanted properties, we can coordinate access directly with your tenant so you do not have to.
Job done, guaranteed
Your plumber completes the work and sends you a photo report so you know exactly what was done. The work is covered by our workmanship guarantee.
If anything is not right, we come back and fix it. No arguments, no extra charge.
Our workmanship guarantee
Every job we complete is covered by a workmanship guarantee. If something we fixed develops a fault related to our work, we return and put it right at no cost. We stand behind the quality of every plumber we send.
Common questions
Ready to book?
Most jobs booked within 48 hours. Fixed price agreed before we send anyone out.